Physician leaders are challenged to identify, implement and report on elaborate quality/safety systems that strive for systematic perfection with the expectation to be paid for this high performance. This effort is certainly worthy on the surface but could move us significantly further away from the heart of medicine – a personal patient/physician partnership toward health and productivity. More command and control will likely lead to more costs and less caring.
ACPE has been helping train physician leaders in quality and safety for nearly three decades and all that is good, really good. However, perhaps there is something better we could teach. A higher road. A longer view.
“If you want to build a ship, don’t drum up people together to collect wood and don’t assign them tasks and work, but rather teach them to long for the endless immensity of the sea”. Antoine de Saint-Exupery quotes (French Pilot, Writer and Author of ‘The Little Prince’, 1900-1944)
What if ACPE could teach physician leaders an approach toward improved and affordable patient care that was entirely different. Upside down. Inside out. Unexpected even. What “endless immensity of the sea” do you see in your looking glass that we might teach physicians to long for?